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From: Lars Kurth <lars.kurth@citrix.com>
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	<wg-test-framework@lists.xenproject.org>
Thread-Topic: Minutes Xen Project - Credativ Meeting (Dec 3 2015)
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= ATTENDEES =

* Lars Kurth & Ian Jackson
* Felix Geyer
* Dominik (standing in for Martin)
* Oscar (not attending again)

= MEETING NOTES =

== Action follow-up ==

ACTION(done) Ian send form to ticket system
ACTION(done) Martin to arrange access to our ticket queue for NA team
ACTION(done) Oscar to get form filled in and returned to Lars

* Lars sent passwords to Martin and Felix, plus instructions
* Lars will confirm once access has been granted (report back to that list)
* ACTION(done) Lars can send to Felix instead
* ACTION(open) Lars to ACK to all parties when COLO access has been done

ACTION(open) Felix to respond to these three tickets 65869 70 71 (no
responses on any of these yet)

* The tickets were raised Nov 16th
* Jogesh is going to take over those. Ian has not seen any activity on the
tickets
* Ian is expecting Jogesh to ask some questions

NEW ACTION Jogesh to do take over previous action (aka respond to tickets
65869 70 71)

ACTION(done) Martin to give Ian instructions

* Added a few more things to the repo
* Ian: Is there a list with ssh keys: as we don't normally log into
machines using password
* Ian: has the ssh keys (mails were sent to private account by mistake)

NEW ACTION: Ian will manually install the keys for the key accounts (aka
use Martin and Felix key's)

Status: got access to Rackspace accounts

* Felix: not sure which machines are needed and which need to be shut down.
* Ian: knows what most of the machines are ... any machines which are not
left over and not obvious, do ask Ian Jackson and Lars

NEW ACTION: Ian will pre-produce a list of the "important" VMs

Monitoring / Backups blocked

ACTION(done): Martin to update Creative docs

== Discussion ==

Lars: we are generally unhappy with the responsiveness (in particular with
the Credativ US office)

NEW ACTION: Felix to talk to Jogesh and Oscar and introduce Ian to Jogesh
Please do not use Ian Jackson private email account instead of
lars.kurth@citrix.com

NEW ACTION(done): Lars to send key details to Felix (Lars is away from Dec
9-22)
NEW ACTION(done): felix to set up regular meeting

Lars: asked how we can check how many hours were spent

* We get a monthly report
* You should expect to get one very soon

_______________________________________________
Wg-test-framework mailing list
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http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

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From: Lars Kurth <lars.kurth@citrix.com>
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Thread-Topic: Minutes Xen Project - Credativ Meeting (Dec 3 2015)
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= ATTENDEES =

* Lars Kurth & Ian Jackson
* Felix Geyer
* Dominik (standing in for Martin)
* Oscar (not attending again)

= MEETING NOTES =

== Action follow-up ==

ACTION(done) Ian send form to ticket system
ACTION(done) Martin to arrange access to our ticket queue for NA team
ACTION(done) Oscar to get form filled in and returned to Lars

* Lars sent passwords to Martin and Felix, plus instructions
* Lars will confirm once access has been granted (report back to that list)
* ACTION(done) Lars can send to Felix instead
* ACTION(open) Lars to ACK to all parties when COLO access has been done

ACTION(open) Felix to respond to these three tickets 65869 70 71 (no
responses on any of these yet)

* The tickets were raised Nov 16th
* Jogesh is going to take over those. Ian has not seen any activity on the
tickets
* Ian is expecting Jogesh to ask some questions

NEW ACTION Jogesh to do take over previous action (aka respond to tickets
65869 70 71)

ACTION(done) Martin to give Ian instructions

* Added a few more things to the repo
* Ian: Is there a list with ssh keys: as we don't normally log into
machines using password
* Ian: has the ssh keys (mails were sent to private account by mistake)

NEW ACTION: Ian will manually install the keys for the key accounts (aka
use Martin and Felix key's)

Status: got access to Rackspace accounts

* Felix: not sure which machines are needed and which need to be shut down.
* Ian: knows what most of the machines are ... any machines which are not
left over and not obvious, do ask Ian Jackson and Lars

NEW ACTION: Ian will pre-produce a list of the "important" VMs

Monitoring / Backups blocked

ACTION(done): Martin to update Creative docs

== Discussion ==

Lars: we are generally unhappy with the responsiveness (in particular with
the Credativ US office)

NEW ACTION: Felix to talk to Jogesh and Oscar and introduce Ian to Jogesh
Please do not use Ian Jackson private email account instead of
lars.kurth@citrix.com

NEW ACTION(done): Lars to send key details to Felix (Lars is away from Dec
9-22)
NEW ACTION(done): felix to set up regular meeting

Lars: asked how we can check how many hours were spent

* We get a monthly report
* You should expect to get one very soon

_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

From wg-test-framework-bounces@lists.xenproject.org Fri Dec 04 09:46:17 2015
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	<wg-test-framework@lists.xenproject.org>
Thread-Topic: Minutes Xen Project - Credativ Meeting (Dec 3 2015)
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Date: Fri, 4 Dec 2015 09:46:11 +0000
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Hi all,

just to let you know that access to the COLO has bee sorted out. You need
your ID's and the passwords in the updated document I sent yesterday. Data
centre details are at:

Main Support Email: datacenter@corp.earthlink.com
Main Support Number: (508) 449-6667
313 Boston Post Road West | Suite 190 | Marlborough, MA | 01752


Regards
Lars



On 03/12/2015 15:54, "Lars Kurth" <lars.kurth@citrix.com> wrote:

>= ATTENDEES =
>
>* Lars Kurth & Ian Jackson
>* Felix Geyer
>* Dominik (standing in for Martin)
>* Oscar (not attending again)
>
>= MEETING NOTES =
>
>== Action follow-up ==
>
>ACTION(done) Ian send form to ticket system
>ACTION(done) Martin to arrange access to our ticket queue for NA team
>ACTION(done) Oscar to get form filled in and returned to Lars
>
>* Lars sent passwords to Martin and Felix, plus instructions
>* Lars will confirm once access has been granted (report back to that
>list)
>* ACTION(done) Lars can send to Felix instead
>* ACTION(open) Lars to ACK to all parties when COLO access has been done
>
>ACTION(open) Felix to respond to these three tickets 65869 70 71 (no
>responses on any of these yet)
>
>* The tickets were raised Nov 16th
>* Jogesh is going to take over those. Ian has not seen any activity on the
>tickets
>* Ian is expecting Jogesh to ask some questions
>
>NEW ACTION Jogesh to do take over previous action (aka respond to tickets
>65869 70 71)
>
>ACTION(done) Martin to give Ian instructions
>
>* Added a few more things to the repo
>* Ian: Is there a list with ssh keys: as we don't normally log into
>machines using password
>* Ian: has the ssh keys (mails were sent to private account by mistake)
>
>NEW ACTION: Ian will manually install the keys for the key accounts (aka
>use Martin and Felix key's)
>
>Status: got access to Rackspace accounts
>
>* Felix: not sure which machines are needed and which need to be shut
>down.
>* Ian: knows what most of the machines are ... any machines which are not
>left over and not obvious, do ask Ian Jackson and Lars
>
>NEW ACTION: Ian will pre-produce a list of the "important" VMs
>
>Monitoring / Backups blocked
>
>ACTION(done): Martin to update Creative docs
>
>== Discussion ==
>
>Lars: we are generally unhappy with the responsiveness (in particular with
>the Credativ US office)
>
>NEW ACTION: Felix to talk to Jogesh and Oscar and introduce Ian to Jogesh
>Please do not use Ian Jackson private email account instead of
>lars.kurth@citrix.com
>
>NEW ACTION(done): Lars to send key details to Felix (Lars is away from Dec
>9-22)
>NEW ACTION(done): felix to set up regular meeting
>
>Lars: asked how we can check how many hours were spent
>
>* We get a monthly report
>* You should expect to get one very soon
>

_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

From wg-test-framework-bounces@lists.xenproject.org Fri Dec 04 09:46:17 2015
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Hi all,

just to let you know that access to the COLO has bee sorted out. You need
your ID's and the passwords in the updated document I sent yesterday. Data
centre details are at:

Main Support Email: datacenter@corp.earthlink.com
Main Support Number: (508) 449-6667
313 Boston Post Road West | Suite 190 | Marlborough, MA | 01752


Regards
Lars



On 03/12/2015 15:54, "Lars Kurth" <lars.kurth@citrix.com> wrote:

>= ATTENDEES =
>
>* Lars Kurth & Ian Jackson
>* Felix Geyer
>* Dominik (standing in for Martin)
>* Oscar (not attending again)
>
>= MEETING NOTES =
>
>== Action follow-up ==
>
>ACTION(done) Ian send form to ticket system
>ACTION(done) Martin to arrange access to our ticket queue for NA team
>ACTION(done) Oscar to get form filled in and returned to Lars
>
>* Lars sent passwords to Martin and Felix, plus instructions
>* Lars will confirm once access has been granted (report back to that
>list)
>* ACTION(done) Lars can send to Felix instead
>* ACTION(open) Lars to ACK to all parties when COLO access has been done
>
>ACTION(open) Felix to respond to these three tickets 65869 70 71 (no
>responses on any of these yet)
>
>* The tickets were raised Nov 16th
>* Jogesh is going to take over those. Ian has not seen any activity on the
>tickets
>* Ian is expecting Jogesh to ask some questions
>
>NEW ACTION Jogesh to do take over previous action (aka respond to tickets
>65869 70 71)
>
>ACTION(done) Martin to give Ian instructions
>
>* Added a few more things to the repo
>* Ian: Is there a list with ssh keys: as we don't normally log into
>machines using password
>* Ian: has the ssh keys (mails were sent to private account by mistake)
>
>NEW ACTION: Ian will manually install the keys for the key accounts (aka
>use Martin and Felix key's)
>
>Status: got access to Rackspace accounts
>
>* Felix: not sure which machines are needed and which need to be shut
>down.
>* Ian: knows what most of the machines are ... any machines which are not
>left over and not obvious, do ask Ian Jackson and Lars
>
>NEW ACTION: Ian will pre-produce a list of the "important" VMs
>
>Monitoring / Backups blocked
>
>ACTION(done): Martin to update Creative docs
>
>== Discussion ==
>
>Lars: we are generally unhappy with the responsiveness (in particular with
>the Credativ US office)
>
>NEW ACTION: Felix to talk to Jogesh and Oscar and introduce Ian to Jogesh
>Please do not use Ian Jackson private email account instead of
>lars.kurth@citrix.com
>
>NEW ACTION(done): Lars to send key details to Felix (Lars is away from Dec
>9-22)
>NEW ACTION(done): felix to set up regular meeting
>
>Lars: asked how we can check how many hours were spent
>
>* We get a monthly report
>* You should expect to get one very soon
>

_______________________________________________
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Date: Thu, 17 Dec 2015 19:52:43 +0000
To: Lars Kurth <lars.kurth@citrix.com>, Yogesh Patel <ypatel@kss-inc.com>,
	"martin.zobel-helas@credativ.de" <martin.zobel-helas@credativ.de>,
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Attendees:
 Xen: Ian Jackson
 Credativ: Martin Zobel-Helas, Felix Geyer, Yogesh Patel


I think I got everything but please let me know if not.


Tasks in the Marlborough colo, by ticket
----------------------------------------

65869   Cubietruck disks (in ARM crate)

        Now sorted out by Yogesh and Ian Campbell.  It appears that
        simply reseating connectors has fixed the problems.  Nodes
        handed back; Ian C is running recommissioning flights on some
        of them.

 ACTION: Credativ: close ticket

(none)  Rack rails for ARM crate
        (This was discussed on IRC, included in these minutes for
        completness)

        One of the rails (left side, seen from the front) seems not to
        run properly, and Yogesh found a ball bearing ball on the
        machine below.  The machine is stable right now (not at
        risk of collapsing).

 ACTION: Ian Cambpell to procure new rails

65871   3 machines suffering from boot order problems
        Have been removed from the rack by Yogesh.

 ACTION: Yogesh to try to deliver to All-net

66150   Colo access list
        This is all sorted out

 ACTION: Credativ: close ticket

67351   rimava0 failure
        (Also discussed on IRC)

        We discovered that the labels on rimava0 and rimava1 were not
        consistent with the documentation and software config; we
        swapped the labels to avoid changing the software.

        We also discovered that the layout document was not accurate.
        (More about this later.)

        Mysteriously rimava0 started working again, possibly due to
        PSU cable being reseated (felt slightly loose, says Yogesh).

 ACTION: Credativ: close ticket

67602   Colo rack inventory

        Ian J asked Yogesh to inventory the physical contents of the
        rack including the PDU connections, so that we can correct
        discrepancies with our documentation.

 Action (now done): Yogesh to email list to Ian J.
 ACTION: Credativ: close ticket
 ACTION: Ian to commit to our git and maybe fold into existing spreadsheet

(none)  Discussion of state of our rack

        Yogesh said he had seen better, but also seen worse.  He
        advised that he didn't see the need to spend a lot of time
        redoing and neatening the wiring.

        The serial connectors on rimava[01] had not been screwed in
        (see above), which Yogesh corrected.  The others probably
        aren't screwed in either, but we are not going to do that
        proactively as it probably risks more disruption.

(none)  Ticket workflow for colo tickets

        Yogesh asked if he should poll the Xen/Credativ ticket queue
        to look for relevant work.  Martin said that Credativ staff in
        Germany would be looking at that queue, so there was no need
        for Yogesh to poll the queue: relevant tickets would be
        assigned to Yogesh as necessary.

After the discussion of the Marlborough colo was completed, we excused
Yogesh.


Other itty-bitty bits
---------------------

65860   Password manager

        This is now set up.  From the Xen end, only Ian J is currently
        configured as an encryption recipient.

 ACTION: Credativ: close ticket
 ACTION: Ian J to enroll Ian Campbell and Birin Sanchez's PGP keys.


(none)   Next meeting

         14th of January at the same time

 Action (now done): Martin/Felix to tell Yogesh

         Many people will be away over parts of the Christmas and New
         Year period.

(none)   Ticket system web access

         Credativ report that the ticket system web UI can only grant
         web access to tickets by a particular submitter, which would
         not be so useful.  It might be worth moving the ticket queue
         to a VM in Rackspace.

 ACTION: Felix/Martin to investigate


(none)   Report of hours used in support contract

         Ian J has not received this report (but maybe wasn't supposed
         to, as Lars is the contract contact).

 ACTION: Martin to talk to David Brauner (CC'd on contract mails)
   to check the email was sent.

         If it was sent and Ian J wants a copy, or this needs chasing,
         Ian J can liase directly with David.


(none)   Admin VM has no DNS name

         The primary DNS zone is xenproject.org, in the standard place
         (in /etc) in the VM mail.xenproject.org.  The reverse DNS is
         controlled via the RS panel.

 ACTION: Felix/Martin to add a DNS name (and update the reverse DNS)

         We discussed revision control: currently the zonefile is in
         git by virtue of etckeeper.  At some point we may want to
         move it to the gitolite in the admin VM.  But not right now.

Test colo network access
------------------------

Credativ have not been properly introduced to the test colo service
machines, which ought to be subject to backup and monitoring.

 ACTION: Ian J to make sure Credativ have appropriate access, and to
   send an introductory email



Monitoring
----------

We lack individual tracking of which Rackspace VMs are properly set
up.

 ACTION: Credativ to create sub-tickets for each machine that they've
       been given access to


The wheezy+ VMs that Credativ have access to now have the monitoring
agent installed.  There isn't anything talking to them though yet.

 ACTION: Credativ to set up a new VM for the monitoring daemon and
       cause it to email Credativ


Several of the Rackspace VMs are squeeze.  They need to be upgraded
(the monitoring agent is not available in squeeze).

We need to coordinate the downtime with the community users.  We
mostly have existing channels for that, which depend on the service,
and, which Lars (and perhaps Ian J) will be able to advise on.

 ACTION: Credativ to consult Lars (CC Ian J) about communicating
          downtime
 ACTION: Credativ to then make appropriate plans for upgrading


The Rackspace VMs lack the Rackspace agent.  This agent would provide
an improved view in the Rackspace control panel.

 ACTION: Credativ to install the Rackspace agent on the VMs.


Not all of the Rackspace VMs have been properly handed over to
Credativ

 ACTION: Ian J to check the machine list and previous emails,
     determine the state of all the remaining VMs, gain access as
     necessary, and hand them over to Credativ (or delete), as
     applicable


The test colo service machines (dom0's and VMs) ought to be subject to
monitoring too.  There was discussion of whether this should happen in
the dom0, or the infrastructure VM.  Ian J preferred the use the
infrastructure VM.  Of course the new monitoring VM at Rackspace would
need to be able to notice if the colo went dead.

 ACTION: Credativ to investigate after Ian J has provided access



Backups
-------

We discussed a variety of possible approaches.  Martin suggested that
we could perhaps back up the Rackspace VMs to the colo, and perhaps
vice versa.

The colo contains a number of service hosts (mostly VMs) most of whose
relevant state is configuration rather than data.  But also a
PostgreSQL database, currently 6Gby, growing at ~~~3Gb/yr, which could
be streamed using the Postgres replication protocol (also providing a
read-only view for reporting etc.)

 ACTION: Credativ to investigate after Ian J has provided access to
     the colo, and make a proposal



Ian.

_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

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Date: Thu, 17 Dec 2015 19:52:43 +0000
To: Lars Kurth <lars.kurth@citrix.com>, Yogesh Patel <ypatel@kss-inc.com>,
	"martin.zobel-helas@credativ.de" <martin.zobel-helas@credativ.de>,
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Attendees:
 Xen: Ian Jackson
 Credativ: Martin Zobel-Helas, Felix Geyer, Yogesh Patel


I think I got everything but please let me know if not.


Tasks in the Marlborough colo, by ticket
----------------------------------------

65869   Cubietruck disks (in ARM crate)

        Now sorted out by Yogesh and Ian Campbell.  It appears that
        simply reseating connectors has fixed the problems.  Nodes
        handed back; Ian C is running recommissioning flights on some
        of them.

 ACTION: Credativ: close ticket

(none)  Rack rails for ARM crate
        (This was discussed on IRC, included in these minutes for
        completness)

        One of the rails (left side, seen from the front) seems not to
        run properly, and Yogesh found a ball bearing ball on the
        machine below.  The machine is stable right now (not at
        risk of collapsing).

 ACTION: Ian Cambpell to procure new rails

65871   3 machines suffering from boot order problems
        Have been removed from the rack by Yogesh.

 ACTION: Yogesh to try to deliver to All-net

66150   Colo access list
        This is all sorted out

 ACTION: Credativ: close ticket

67351   rimava0 failure
        (Also discussed on IRC)

        We discovered that the labels on rimava0 and rimava1 were not
        consistent with the documentation and software config; we
        swapped the labels to avoid changing the software.

        We also discovered that the layout document was not accurate.
        (More about this later.)

        Mysteriously rimava0 started working again, possibly due to
        PSU cable being reseated (felt slightly loose, says Yogesh).

 ACTION: Credativ: close ticket

67602   Colo rack inventory

        Ian J asked Yogesh to inventory the physical contents of the
        rack including the PDU connections, so that we can correct
        discrepancies with our documentation.

 Action (now done): Yogesh to email list to Ian J.
 ACTION: Credativ: close ticket
 ACTION: Ian to commit to our git and maybe fold into existing spreadsheet

(none)  Discussion of state of our rack

        Yogesh said he had seen better, but also seen worse.  He
        advised that he didn't see the need to spend a lot of time
        redoing and neatening the wiring.

        The serial connectors on rimava[01] had not been screwed in
        (see above), which Yogesh corrected.  The others probably
        aren't screwed in either, but we are not going to do that
        proactively as it probably risks more disruption.

(none)  Ticket workflow for colo tickets

        Yogesh asked if he should poll the Xen/Credativ ticket queue
        to look for relevant work.  Martin said that Credativ staff in
        Germany would be looking at that queue, so there was no need
        for Yogesh to poll the queue: relevant tickets would be
        assigned to Yogesh as necessary.

After the discussion of the Marlborough colo was completed, we excused
Yogesh.


Other itty-bitty bits
---------------------

65860   Password manager

        This is now set up.  From the Xen end, only Ian J is currently
        configured as an encryption recipient.

 ACTION: Credativ: close ticket
 ACTION: Ian J to enroll Ian Campbell and Birin Sanchez's PGP keys.


(none)   Next meeting

         14th of January at the same time

 Action (now done): Martin/Felix to tell Yogesh

         Many people will be away over parts of the Christmas and New
         Year period.

(none)   Ticket system web access

         Credativ report that the ticket system web UI can only grant
         web access to tickets by a particular submitter, which would
         not be so useful.  It might be worth moving the ticket queue
         to a VM in Rackspace.

 ACTION: Felix/Martin to investigate


(none)   Report of hours used in support contract

         Ian J has not received this report (but maybe wasn't supposed
         to, as Lars is the contract contact).

 ACTION: Martin to talk to David Brauner (CC'd on contract mails)
   to check the email was sent.

         If it was sent and Ian J wants a copy, or this needs chasing,
         Ian J can liase directly with David.


(none)   Admin VM has no DNS name

         The primary DNS zone is xenproject.org, in the standard place
         (in /etc) in the VM mail.xenproject.org.  The reverse DNS is
         controlled via the RS panel.

 ACTION: Felix/Martin to add a DNS name (and update the reverse DNS)

         We discussed revision control: currently the zonefile is in
         git by virtue of etckeeper.  At some point we may want to
         move it to the gitolite in the admin VM.  But not right now.

Test colo network access
------------------------

Credativ have not been properly introduced to the test colo service
machines, which ought to be subject to backup and monitoring.

 ACTION: Ian J to make sure Credativ have appropriate access, and to
   send an introductory email



Monitoring
----------

We lack individual tracking of which Rackspace VMs are properly set
up.

 ACTION: Credativ to create sub-tickets for each machine that they've
       been given access to


The wheezy+ VMs that Credativ have access to now have the monitoring
agent installed.  There isn't anything talking to them though yet.

 ACTION: Credativ to set up a new VM for the monitoring daemon and
       cause it to email Credativ


Several of the Rackspace VMs are squeeze.  They need to be upgraded
(the monitoring agent is not available in squeeze).

We need to coordinate the downtime with the community users.  We
mostly have existing channels for that, which depend on the service,
and, which Lars (and perhaps Ian J) will be able to advise on.

 ACTION: Credativ to consult Lars (CC Ian J) about communicating
          downtime
 ACTION: Credativ to then make appropriate plans for upgrading


The Rackspace VMs lack the Rackspace agent.  This agent would provide
an improved view in the Rackspace control panel.

 ACTION: Credativ to install the Rackspace agent on the VMs.


Not all of the Rackspace VMs have been properly handed over to
Credativ

 ACTION: Ian J to check the machine list and previous emails,
     determine the state of all the remaining VMs, gain access as
     necessary, and hand them over to Credativ (or delete), as
     applicable


The test colo service machines (dom0's and VMs) ought to be subject to
monitoring too.  There was discussion of whether this should happen in
the dom0, or the infrastructure VM.  Ian J preferred the use the
infrastructure VM.  Of course the new monitoring VM at Rackspace would
need to be able to notice if the colo went dead.

 ACTION: Credativ to investigate after Ian J has provided access



Backups
-------

We discussed a variety of possible approaches.  Martin suggested that
we could perhaps back up the Rackspace VMs to the colo, and perhaps
vice versa.

The colo contains a number of service hosts (mostly VMs) most of whose
relevant state is configuration rather than data.  But also a
PostgreSQL database, currently 6Gby, growing at ~~~3Gb/yr, which could
be streamed using the Postgres replication protocol (also providing a
read-only view for reporting etc.)

 ACTION: Credativ to investigate after Ian J has provided access to
     the colo, and make a proposal



Ian.

_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

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Subject: Re: [Wg-test-framework] servers w/Hardware problem
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(Dropping Yogesh, adding Lars and
wg-test-framework@lists.xenproject.org)

Paul L. George writes ("Re: servers w/Hardware problem"):
> We have a problem because these machines are warranted against
> manufacturer's defects.  This sound like a BIOS issue.  The Dell's
> are still under warrantee but the HP isn't.

FAOD "the Dells" must refer to elbling0 and elbling1 which are Dell
PowerEdge R320s and "the HP" refers to merlot0 which is an HP DL385p.

AFAICT from the "PURCHASE AND SALE AGREEMENT.doc", the warranty (see
Exhibit E in that document) runs for 1 year from the date of
acceptance, which AFAICT happened no earlier than the 24th of June
2015.


> How are the systems rebooted? Reboot command or power cycled?  I
> would like to try and reproduce the problem.

The machines are configured to netboot.  The usual installation cycle
is:

 * Power off
 * Adjust PXE configuration to prepare for autoinstall
 * Power on
 * Debian (wheezy, in most relevant cases here) autoinstallation
   takes place, which involves one reboot; during the installation
   the PXE configuration is changed to chainload the hard disk, and
   there is one software-initiated reboot.
 * A second software-initiated reboot into versions of Xen and Linux
   which are to be tested.

This cycle is repeated many times per day.  A typical test run would
last between 30 and 200 minutes.  So this power cycling might occur as
much as a few dozen times a day.

The symptom is that the boot settings in the BIOS loses the network,
or that the network option ends up later than the hard disk.  After
this, the PXE-based autoinstallation fails.

My first-instance remedy was to reset the boot order settings via the
BIOS serial console.  But we decided each machines was faulty after
the same problem occured more than once, with the same machine, within
a fairly short period (a matter of a few weeks).  If you need to know
detailed timings I can look up more detailed records.

> Am I to understand that the other Merlot system works fine.

We have not seen this problem with merlot1 and we don't currently
suspect merlot1 has any other hardware problems.

Thanks,
Ian.

_______________________________________________
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(Dropping Yogesh, adding Lars and
wg-test-framework@lists.xenproject.org)

Paul L. George writes ("Re: servers w/Hardware problem"):
> We have a problem because these machines are warranted against
> manufacturer's defects.  This sound like a BIOS issue.  The Dell's
> are still under warrantee but the HP isn't.

FAOD "the Dells" must refer to elbling0 and elbling1 which are Dell
PowerEdge R320s and "the HP" refers to merlot0 which is an HP DL385p.

AFAICT from the "PURCHASE AND SALE AGREEMENT.doc", the warranty (see
Exhibit E in that document) runs for 1 year from the date of
acceptance, which AFAICT happened no earlier than the 24th of June
2015.


> How are the systems rebooted? Reboot command or power cycled?  I
> would like to try and reproduce the problem.

The machines are configured to netboot.  The usual installation cycle
is:

 * Power off
 * Adjust PXE configuration to prepare for autoinstall
 * Power on
 * Debian (wheezy, in most relevant cases here) autoinstallation
   takes place, which involves one reboot; during the installation
   the PXE configuration is changed to chainload the hard disk, and
   there is one software-initiated reboot.
 * A second software-initiated reboot into versions of Xen and Linux
   which are to be tested.

This cycle is repeated many times per day.  A typical test run would
last between 30 and 200 minutes.  So this power cycling might occur as
much as a few dozen times a day.

The symptom is that the boot settings in the BIOS loses the network,
or that the network option ends up later than the hard disk.  After
this, the PXE-based autoinstallation fails.

My first-instance remedy was to reset the boot order settings via the
BIOS serial console.  But we decided each machines was faulty after
the same problem occured more than once, with the same machine, within
a fairly short period (a matter of a few weeks).  If you need to know
detailed timings I can look up more detailed records.

> Am I to understand that the other Merlot system works fine.

We have not seen this problem with merlot1 and we don't currently
suspect merlot1 has any other hardware problems.

Thanks,
Ian.

_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

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(Adding wg-test-framework)

Yogesh Patel writes ("Re: servers w/Hardware problem"):
> Would you be able to describe the issue in more detail? 

I hope this is now clear from my last mail sent Date: Fri, 18 Dec 2015
15:21:29 +0000.  Let me know if not.

Thanks,
Ian.

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(Adding wg-test-framework)

Yogesh Patel writes ("Re: servers w/Hardware problem"):
> Would you be able to describe the issue in more detail? 

I hope this is now clear from my last mail sent Date: Fri, 18 Dec 2015
15:21:29 +0000.  Let me know if not.

Thanks,
Ian.

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Guys ,

Quite frankly I don't have the slightest idea how approach this problem.  At
first glance it would appear to be BIOS related but that becomes suspect
when Merlot1 appears to be working fine.  The BIOS revs on both of these
machines are identical. Just to humor me, please check the BIOS rev of
Merlot1 and let me know what it is.

Paul
-----Original Message-----
From: Ian Jackson [mailto:Ian.Jackson@eu.citrix.com] 
Sent: Friday, December 18, 2015 10:21 AM
To: Paul L. George
Cc: Lars Kurth; wg-test-framework@lists.xenproject.org
Subject: Re: servers w/Hardware problem

(Dropping Yogesh, adding Lars and
wg-test-framework@lists.xenproject.org)

Paul L. George writes ("Re: servers w/Hardware problem"):
> We have a problem because these machines are warranted against 
> manufacturer's defects.  This sound like a BIOS issue.  The Dell's are 
> still under warrantee but the HP isn't.

FAOD "the Dells" must refer to elbling0 and elbling1 which are Dell
PowerEdge R320s and "the HP" refers to merlot0 which is an HP DL385p.

AFAICT from the "PURCHASE AND SALE AGREEMENT.doc", the warranty (see Exhibit
E in that document) runs for 1 year from the date of acceptance, which
AFAICT happened no earlier than the 24th of June 2015.


> How are the systems rebooted? Reboot command or power cycled?  I would 
> like to try and reproduce the problem.

The machines are configured to netboot.  The usual installation cycle
is:

 * Power off
 * Adjust PXE configuration to prepare for autoinstall
 * Power on
 * Debian (wheezy, in most relevant cases here) autoinstallation
   takes place, which involves one reboot; during the installation
   the PXE configuration is changed to chainload the hard disk, and
   there is one software-initiated reboot.
 * A second software-initiated reboot into versions of Xen and Linux
   which are to be tested.

This cycle is repeated many times per day.  A typical test run would last
between 30 and 200 minutes.  So this power cycling might occur as much as a
few dozen times a day.

The symptom is that the boot settings in the BIOS loses the network, or that
the network option ends up later than the hard disk.  After this, the
PXE-based autoinstallation fails.

My first-instance remedy was to reset the boot order settings via the BIOS
serial console.  But we decided each machines was faulty after the same
problem occured more than once, with the same machine, within a fairly short
period (a matter of a few weeks).  If you need to know detailed timings I
can look up more detailed records.

> Am I to understand that the other Merlot system works fine.

We have not seen this problem with merlot1 and we don't currently suspect
merlot1 has any other hardware problems.

Thanks,
Ian.


_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

From wg-test-framework-bounces@lists.xenproject.org Sat Dec 19 05:18:23 2015
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Cc: 'Lars Kurth' <lars.kurth@citrix.com>,
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Subject: Re: [Wg-test-framework] servers w/Hardware problem
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Guys ,

Quite frankly I don't have the slightest idea how approach this problem.  At
first glance it would appear to be BIOS related but that becomes suspect
when Merlot1 appears to be working fine.  The BIOS revs on both of these
machines are identical. Just to humor me, please check the BIOS rev of
Merlot1 and let me know what it is.

Paul
-----Original Message-----
From: Ian Jackson [mailto:Ian.Jackson@eu.citrix.com] 
Sent: Friday, December 18, 2015 10:21 AM
To: Paul L. George
Cc: Lars Kurth; wg-test-framework@lists.xenproject.org
Subject: Re: servers w/Hardware problem

(Dropping Yogesh, adding Lars and
wg-test-framework@lists.xenproject.org)

Paul L. George writes ("Re: servers w/Hardware problem"):
> We have a problem because these machines are warranted against 
> manufacturer's defects.  This sound like a BIOS issue.  The Dell's are 
> still under warrantee but the HP isn't.

FAOD "the Dells" must refer to elbling0 and elbling1 which are Dell
PowerEdge R320s and "the HP" refers to merlot0 which is an HP DL385p.

AFAICT from the "PURCHASE AND SALE AGREEMENT.doc", the warranty (see Exhibit
E in that document) runs for 1 year from the date of acceptance, which
AFAICT happened no earlier than the 24th of June 2015.


> How are the systems rebooted? Reboot command or power cycled?  I would 
> like to try and reproduce the problem.

The machines are configured to netboot.  The usual installation cycle
is:

 * Power off
 * Adjust PXE configuration to prepare for autoinstall
 * Power on
 * Debian (wheezy, in most relevant cases here) autoinstallation
   takes place, which involves one reboot; during the installation
   the PXE configuration is changed to chainload the hard disk, and
   there is one software-initiated reboot.
 * A second software-initiated reboot into versions of Xen and Linux
   which are to be tested.

This cycle is repeated many times per day.  A typical test run would last
between 30 and 200 minutes.  So this power cycling might occur as much as a
few dozen times a day.

The symptom is that the boot settings in the BIOS loses the network, or that
the network option ends up later than the hard disk.  After this, the
PXE-based autoinstallation fails.

My first-instance remedy was to reset the boot order settings via the BIOS
serial console.  But we decided each machines was faulty after the same
problem occured more than once, with the same machine, within a fairly short
period (a matter of a few weeks).  If you need to know detailed timings I
can look up more detailed records.

> Am I to understand that the other Merlot system works fine.

We have not seen this problem with merlot1 and we don't currently suspect
merlot1 has any other hardware problems.

Thanks,
Ian.


_______________________________________________
Wg-test-framework mailing list
Wg-test-framework@lists.xenproject.org
http://lists.xenproject.org/cgi-bin/mailman/listinfo/wg-test-framework

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