Ian,
Oseletta 0/1
Still no word from Dell tech support. I have called several times.
Here is the last email contact I had with them.
SR# 909346000 <<#443487-17512468#>>
Hello Paul,
I have not heard anything yet have you?
Thank you
Bruce McDaniel
Enterprise Hardware Support Analyst
Dell | Global Commercial Support Services
My hours are 11:00AM to 8:00PM (EST)
1-800-822-8965 ( 1-800-387-5757 Dell Canada )
I contacted them by phone last Tuesday and was told they would contact me Wednesday last.
I have since called, but they have not gotten back to me.
baroque1:
This is a much different story, INTEL jumped right on the problem. They agreed with us that it was a hardware Motherboard problem.
They shipped out a new motherboard Friday but because of the holiday it did to arrive until late this afternoon. We will replace the
Motherboard Tomorrow test and then reinstall it at the COLO. IT should be back in the rack by Thursday.
Paul L. George
President
PLG Enterprises, Inc.
All-Net Computer Solutions
42 East Main Street
Westborough, MA 01581
P: 508-898-9057
C: 508-450-9332
www.plginc.com
