Re: [Wg-test-framework] SR# 909346000

[<Michael_Noble@xxxxxxxx>]

Ian,

I still have not had a response from you on getting a copy of the ISO to move 
forward on this issue.  Please let me know if will be able to get that to me so 
we can dig into the issue that Paul is having.

Thank you



Michael Noble
Senior ProSupport Engineer
Dell | Enterprise Support Services
Office +1 512-723-6508
Monday-Friday 9:00am-6:00pm CST

Customer feedback | How am I doing? Please contact my manager 
Jamie_Holliday@xxxxxxxx

If you can't reach me and need to please contact my backup 
Matthew_Kuerth@xxxxxxxx

Interested in more efficient parts dispatch and service? See our information 
onDell TechDirect
Interested in proactive monitoring and critical alert notification? See our 
information on Dell SupportAssist

-----Original Message-----
From: Paul L. George [mailto:pgeorge@xxxxxxxxxx] 
Sent: Friday, July 24, 2015 4:51 PM
To: Noble, Michael; Ian.Jackson@xxxxxxxxxxxxx; Ian Jackson
Cc: wg-test-framework@xxxxxxxxxxxxxxxxxxxx; US_BasicServer_Team1
Subject: RE: SR# 909346000

Mike, use the following address to contact Ian.  The EDU address is very 
unreliable.

Ian Jackson (Ian.Jackson@xxxxxxxxxx)

Paul

-----Original Message-----
From: Michael_Noble@xxxxxxxx [mailto:Michael_Noble@xxxxxxxx]
Sent: Friday, July 24, 2015 1:59 PM
To: Ian.Jackson@xxxxxxxxxxxxx
Cc: pgeorge@xxxxxxxxxx; wg-test-framework@xxxxxxxxxxxxxxxxxxxx;
US_BasicServer_Team1@xxxxxxxx
Subject: SR# 909346000

Ian,

I have not heard from you since we last spoke on 6/25.  When we spoke, you were 
going to get me a copy of the OS to test on a lab server to try to replicate 
the issue.  Please let me know if the ISO will be available to transfer to me.

Thank you



Michael Noble
Senior ProSupport Engineer
Dell | Enterprise Support Services
Office +1 512-723-6508
Monday-Friday 9:00am-6:00pm CST

Customer feedback | How am I doing? Please contact my manager 
Jamie_Holliday@xxxxxxxx

If you can't reach me and need to please contact my backup 
Matthew_Kuerth@xxxxxxxx

Interested in more efficient parts dispatch and service? See our information 
onDell TechDirect Interested in proactive monitoring and critical alert 
notification? See our information on Dell SupportAssist

-----Original Message-----
From: Ian Jackson [mailto:Ian.Jackson@xxxxxxxxxxxxx]
Sent: Wednesday, June 24, 2015 8:42 AM
To: Noble, Michael
Cc: Paul L. George; wg-test-framework@xxxxxxxxxxxxxxxxxxxx
Subject: Re: RE:Dell Oseleta TRouble Ticket SR# 909346000

> From: Michael_Noble@xxxxxxxx [mailto:Michael_Noble@xxxxxxxx]
> Sent: Wednesday, June 17, 2015 4:29 PM
> To: pgeorge@xxxxxxxxxx
> Subject: SR# 909346000
...
> I received your request from Bruce that you wanted to discuss the 
> issue with me.  Please let me know when you are available to talk and 
> what number would best to reach you at.

Hi, Michael.  I'm the main technical lead for this project and I'd be happy to 
talk more about the issue.

You can reach me on +44 1223 225910.  I'm available:
  This afternoon from  1500-1600
  Thursday             1000-1100 1500-1700
  Friday               1000-1100 1300-1700
all times UTC.

Thanks,
Ian.


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