Re: [Xen-users] The death of XEN by Novell

[Pasi Kärkkäinen <pasik@xxxxxx>]

On Sun, Jul 20, 2008 at 04:12:11PM +0300, Pasi Kärkkäinen wrote:
> On Sun, Jul 20, 2008 at 12:28:45AM -0400, Venefax wrote:
> > The Novell engineer showed me, and it has been confirmed in this list, that
> > Windows with more than one virtual CPU crashes. An crashing it did. I woke
> > up with angry calls from customers and when I logged in, all my 3 Windows
> > VM's (two windows 2008 Datacenter with 32 GB and 8 VCPU and one Windows 2003
> > Enterprise with 16 GB and 8 VCPU's)  were in blue screen. The memory dump
> > process was stuck I guess because since the hard drives use the Novell
> > para-virtualized drivers, then at a blue-screen time you cannot collect any
> > memory dump. But the fact is that the engineer showed me that advisory note
> > in the Novell web site, saying I had been wasting my time, and now I am
> > buying a second $15.000 box to relocate my three windows VM´s. This is joke.
> >
> 
> Does Novell advertise their Xen in SLES supports Windows SMP? 
>

http://www.novell.com/rc/docrepository/public/37/basedocument.2008-06-10.9752681390/SUSE_Linux_Enterprise_10_SP2_Virtualization_Technology_Support_Technical_White_Paper_en.pdf

"Virtual machine limits per VM"

"Virtual CPUs, full virtualization (FV) 1-4"

"Novell support is currently limited to four virtual CPUs for fully
virtualized VMs"

Where did you read Novell supports 8 vCPUs for Windows? 

With a quick look I didn't find anything about Novell supported maximum amount 
of
memory.. 

-- Pasi

 
> "Confirmed in this list" .. can you please send a link to such email? 
> 
> Is there a bugzilla entry about this bug in Novell's bug database or 
> Xensource's
> bugzilla? 
> 
> -- Pasi
>  
> > 
> > -----Original Message-----
> > From: James Harper [mailto:james.harper@xxxxxxxxxxxxxxxx] 
> > Sent: Sunday, July 20, 2008 12:08 AM
> > To: Venefax; Mark Williamson; Antoine Benkemoun; Ky Srinivasan; Lynn
> > Bendixsen
> > Cc: xen-users@xxxxxxxxxxxxxxxxxxx; stephen.spector@xxxxxxxxxx
> > Subject: RE: [Xen-users] The death of XEN by Novell
> > 
> > > 
> > > Subject: The death of XEN by Novell (case number 10406546031)
> > > 
> > > According to Novell, Xen has a flaw that in fact means it is useless.
> > 
> > Is this your interpretation of Novell's response or have Novell come out
> > and said that "Our product is useless"? Are you able to paste the text
> > of the support ticket or is it bound by some confidentiality agreement?
> > 
> > > I
> > > have a single supported system with SLES SP2, where I have 3 Windows
> > VM's
> > > and 5 Linux VM's. In each of the Windows VM's I have 8 Virtual CPU's,
> > > because I have a vital SQL Server installed where my company runs all
> > its
> > > business. The data comes precisely from the Linux virtual machines,
> > and
> > > having the database "right there" has proven extremely efficient. But
> > all
> > > my three Windows VM's crashed simultaneously yesterday and I lost two
> > > hours of business.
> > 
> > Can you tell us more about the crash?
> > 
> > Was it really simultaneous (as best as you can tell) or did the domains
> > just crash at about the same time?
> > 
> > What errors were in the logs (xm dmesg, dmesg, /var/log/xen/*)?
> > 
> > Did Dom0 crash as well?
> > 
> > The only time I've had more than one domain crash near-simultaneously
> > was when the oom-killer decided that the qemu-dm processes weren't
> > important and killed them to free up memory.
> > 
> > > I am using of course the right Novell drivers, etc.,
> > > every piece of the puzzle in place. Novell already checked that. The
> > > engineers showed me a technical note that says that having more than
> > one
> > > Virtual CPU in a Windows VM leads to crashes.
> > 
> > Can you post a link to that technical note? Is it ">1 CPU leads to
> > crashes", or ">1 CPU may lead to crashes on this specific hardware under
> > these specific conditions"? Is it a Novell specific problem or a more
> > general problem? 
> > 
> > > But then we cannot have any
> > > windows VM at all, hello!!! This means that the $35.000 box that I
> > bought
> > > is the wrong box, because now I need to remove my windows VM and
> > create a
> > > separate windows installation, and order more hardware, spend more
> > money.
> > > It means that XEN is useless, because if it only can virtualize Linux,
> > > actually Virtuozzo (Open VZ) has a lot less overhead, far less. The
> > beauty
> > > of Xen is that it is supposed to virtualize Windows and Linux
> > together.
> > > Now, that dream is gone. In case somebody wants to look at my Novell
> > case
> > > number, it is 10406546031
> > 
> > Was this an invitation to internal Novell support personal or is it
> > viewable by anyone?
> > 
> > Are you actually after assistance here or just sounding off? (that's a
> > genuine question, imho everyone is allowed to spit the dummy once in a
> > while.)
> > 
> > Also, Novell aren't the only suppliers of Xen solutions...
> > 
> > James
> > 
> > 
> 

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