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Re: Acer Aspire 5 A517-52G - No firmware ACIP and no boot


  • To: Jan Beulich <jbeulich@xxxxxxxx>
  • From: Bruno <brunoce@xxxxxxxxxxxx>
  • Date: Tue, 2 Aug 2022 16:40:30 +0100
  • Authentication-results: ext-mx-out002.mykolab.com (amavisd-new); dkim=pass (4096-bit key) reason="pass (just generated, assumed good)" header.d=kolabnow.com
  • Cc: xen-devel@xxxxxxxxxxxxxxxxxxxx
  • Delivery-date: Tue, 02 Aug 2022 15:40:47 +0000
  • List-id: Xen developer discussion <xen-devel.lists.xenproject.org>

Hello Jan.

Thank you.

I’m talking about booting on the host Xen (“Linux with Xen”) - goes to an initramfs prompt.

I don’t know how to get to this hypervisor log. Maybe not the case as I am attempting the boot on the host linux with Xen. There is no /var/log - only cache and lock

I can list the hard drive partitions under /dev (nvme0n1p1-5), but I cannot mount them. I cannot access a thumb drive either /dev/block, when mounted has two strange symlinks to ../sda1 (8:0 and 1:8). This is a bit frustrating because it does not allow me to export dmesg or other info.


Im not receiving the error messages on screen before initramfs, they are hidden, but I do get this message:


    Gave up waiting for suspend/resume device

     Gave up waiting for root file system device.  Common problems:

  • Boot args (cat /proc/cmdline) - Check rootdelay= (did the system wait long enough?)
  • Missing modules (cat /proc/modules; ls /dev)

ALERT! UUID=0123abc does not exist. Dropping to a shell!


On the dmesg, I got the ACPI errors:


ACPI BIOS Error

(bug): Failure creating named ob

I_SB.PCOO.XHCI.RHUB.HS05._UPC], AE ALREADY _EXISTS (Z0211217/dsuloadZ-326)

ACPI Error: AE_ALREADY EXISTS, During name

slookun/catalog

-9451181 ACPI: Skipping parse of AML opcode: OpcodeNane unavailable

(20211217/psobject-z20)

(0x0014)


Repeated several times


ACPI: Skipping parse of AML opcode: DpcodeNane unavailable (0x0014)

API: 15 API AML tables successfully acquired and loaded

xen: registering

gsi 9 triggering 0 polarity 0


Latter on the dmesg I got repeated errors like this:


RIP: 0033:0x7 969a2e2äc9

RSP: 002b:00007ffaff421a28 FLAGS: 00000246 RIG RAX: 0000000000000139

RAX: Efffffffffffffda RBX: 00005582Bb061d10 RCX: 00007 969aZeZäc9

244.4412241 RDX:000000000RSI: 000071969a49bfOd RDI: 00000000000000

RB: 0000000000020000 ROB: 0000000000000000 R09: 000055828b04c290

R10: 000000000000000c R11: 0000000000000246 R12: 00007f969a49bf®d

R13: 000000GBOOOOOOOO R14: 000055B28b060aZO R15: 00005582Bb06110


(/TASK>

INFO: task systemd-udevd: 190 blocked for more than 120 seconds.


Tainted: G


DE

5.18.0-2-amd64 #1 Debian 5.18.5-1

"echo 0 › proc/sys/kernel/hung_task_timeout_secs"

disables this nessage.

task: systend-udevd

state:D stack:

© pid: 190 ppid:

Call Trace:

164 flags: 0x00004004

(TASK)

schedule+0x30b/0x9e0


schedule+0x4e/Oxb0


do_init_module+0x1c3/0x260

do_sys_finit_module+Oxb4/0x120

do_sysca11_64+0x3B/Oxc0


—-


And here you have another output that can be relevant:


(initranfs) cat /proc/cndline

placeholder root=UUID=0123abcd ro quiet loglevel=3


(initranfs) cat /proc/modules

1915 3604480 2 - Live Oxffffffffc0540000

ahci 77824 1 - Live Oxffffffffc01d4000

hid generic 24576 1 - Live Oxffffffffc00b6000

nume 69632 1

- Live Oxffffffffc01bd000

libahci 49152 1 ahi, Live oxffffffffc019c000

àrm_buddy 204B0 1 1915, Live oxffffffffc0020000

12c_algo_bit 16384 1 1915, Live Oxfffffffic000N00®

nune_core 139264 1 nume, Live OxffffffP{c050/000

àrm_p_helper 159744 1 1915, Live oxffffffffc04a8000

libata 385024 2 ahi,libahci, Live exffffffffc045b000

+10_pi 16384 1 nume_core, Live Oxfffffffic01c/000

cec 61440 2 1915,drm_dp_helper, Live Oxifffffffc0445000

rC_core 61440 1 cec,

Live Oxffffffffc01f0000

ttm86016 1 i915, Live Oxffffffffc042f000

scsi_mod 266240 1 libata, Live Oxffffffffc03dB000

àrnkms_helper 192512 2 1915,drm_dp_helper, Live oxfffffffic0392000

crc64_rocksoft 204B0 1 t10_pi, Live oxfrIffffic0167000

crc64 204B0 1 crc64_rocksoft, Live Oxffffffffc01aa000

crc_t10dif 204B0 1 t10 pi, Live exfPffffficOOb0000

crct10dif_generic 16384 0 - Live Oxffffffffc00Bd000

scsi_common 16384 2 libata,scsi mod, Live OxffffffffcOOBBOOO

xhci_pci 204B0 0

- Live Oxffffffffc0050000

xhci_hcd 315392 1 xhei pci, Live Oxffffffffc0331000

crct10dif_pclmul 16384 1

- Live Oxffffffffc0162000

cret10d if_conmon 16384 3 crc_+10dif,crct10dif _generic,cret10dif pelnul, Live Oxffffffffc0071000

crc32c_intel 24576 0 - Live OxfrIPIfficO033000

intel_lpss_pci 28672 0 - Live Oxffffffffc0184000

¡2c_hid_acpi 16384 © - Live Oxffffffffc017c000

r8168 589824 0 - Live Oxffffffffc00e3000 (DE)

12 mET 32788 9 128351 027, " VI UP SHAAFF-908 000.

intel_lpss 16384 1 intel_lpss pci, Live oxffffffffc00c6000

ush_ common 16384 2 xhci hed, usbcore, Live OxtffERFfEcOOba000

und 24576 © - Live Oxffffffffc00a0000

idma64 20480 © - Live oxffffffffc0097000

fan 204B0 0 -

• Live OxffffffffcO02d000

hid 151552 2 hid_generic, 12c hid, Live Oxffffffffc0059000

battery 28672 0 -

Live Oxffffffffc0048000

button 24576 © - Live Oxffffffffc0041000

uni 36864 0

- Live Oxffffffffc0014000

video 57344 1 i915, Live Oxffffffff:0000000


Thank you in advance.

Kind regards,


Bruno


On 2 Aug 2022, at 16:15, Jan Beulich <jbeulich@xxxxxxxx> wrote:

On 02.08.2022 16:06, Bruno wrote:
I would like to report no compatible firmware for a new laptop Acer Aspire 5 A517-52G.

The firmware problem I witness is ACIP errors. Xen does not boot.

These ACIP errors lead to boot into initramfs without mounting storage capabilities.

There is extensive logs, dmesg and attempts I recently send to Xen-Users and got a lot of help and feedback there on a long thread of attempts, but we have hit a lack of support at this point.

https://lists.xenproject.org/archives/html/xen-users/2022-07/msg00061.html

Can you please post relevant logs (and other information that may have been
worked out already) here, rather than having everyone who reads this dig
through a pretty long thread? Looking at the first few mails there I can
spot a kernel log, but since you're complaining about Xen boot, I'm missing
the hypervisor log. Or are you talking about Linux not booting when run
under Xen on that machine?

I do see a fair number of ACPI errors in the kernel log - it would then be
helpful to have two logs for comparison, one when the kernel is booted
natively and one when booted under Xen.

Looking at the tail of that log I see an issue with sof-audio-pci, but I
can't seem to be able to associate this with "does not boot". I guess
information about this _might_ be found in the long xen-users thread, but
as said above - please extract relevant information and put it on this
list rather than having everyone go search.

Regards, Jan


 


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